We know life happens and plans can change!

To make sure everyone has the best experience at Tuft World, we kindly ask that you keep the following in mind:

Cancellation & Rescheduling

Need to cancel or reschedule? No problem! Just let us know at least 24 hours before your workshop.
Cancellations made less than 24 hours before your workshop are subject to a 15% cancellation fee.
Rescheduling requests require at least 24 hours' notice.

Running Late?

Please give us a quick call or message if you're running behind! We'll do our best to accommodate you.

Arrivals more than 30 minutes after the scheduled start time may be considered a no-show, and the session may be forfeited without a refund.

Why Do We Have This Policy?

Every workshop is prepared just for you! We reserve your spot, prepare materials, and schedule our team to help you create something amazing.

Thank you for understanding and supporting our small business. We can't wait to create with you! 🧶💕

Alcohol is not permitted
Tufting involves sharp tools, scissors, trimmers, and hot glue. Let's keep the fun safe and creative!
How long does a workshop take?
Mini (14 × 14"): 1–2 hours
Small (18 × 18"): 2–3 hours
Medium (24 × 24"): 4–5 hours
Tips to choose your first design
Keep it simple! Choose graphics with clear outlines and solid colors. Avoid realistic photos, gradients, fine details, and rug photos.
Why can't I take my rug home the same day?
We use premium latex adhesive that needs approximately 24 hours to cure. After that, we carefully trim and finish your rug so it looks amazing and lasts for years!