FAQ

  • Do I need experience?

    Not at all! Beginners are absolutely welcome—we’ll guide you through everything step by step.

  • Are alcohols allowed?

    As much as we love a good drink, we’d rather keep you sharp and safe. Operating a tufting gun, scissors, rug trimmer, and hot glue is way more fun without the ‘extra relaxation.’ :)

  • Can I reschedule my appointment?

    Yes, you can! Just let us know 24 hours before the class and we can reschedule for you.

  • How long does it take?

    Mini rugs (14 × 14”): 1-2 hours

    Small rugs (18”X 18”): 2-3 hours.

    Medium rugs (24” X 24”):4-5 hours.

    Large rugs (36” X 36”): 8 hours up.

  • How do I choose a good graphic for rug tufting?

    Please submit your design as a clean, simplified graphic. Avoid realistic photos, images with perspective or camera angles, and pictures of rugs. For best results, use a clear outline with solid color blocks—no gradients or fine details.

  • Why can’t I take my rug home the same day?

    We use premium latex adhesive to securely finish the back of your rug. The latex needs approximately 24 hours to fully cure before we can complete the final trimming and finishing.

    We want to make sure every rug is properly secured, neatly trimmed, and beautifully finished before it goes home with you.